Lv 10 Terms and Conditions

By accessing or using the lv 10 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These Terms & Conditions apply to the lv 10 website, mobile application, and all related services.

Lv 10 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Lv 10 operates as an entertainment betting platform. We place the highest priority on responsible betting and encourage all users to stay aware of their personal limits.

To create an account on lv 10, you must provide accurate and complete information. Each individual may only operate one account. Creating multiple accounts is strictly prohibited and may result in permanent account closure.

You will be required to provide the following information at the time of registration:

• Full name (as shown on your National ID)
• Date of Birth (required to verify 18+ age)
• Valid email address
• Active mobile number
• Bangladeshi address

Lv 10 may request additional documents for KYC (Know Your Customer) verification at any time. This typically includes a copy of your National ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

Before placing a bet on lv 10, make sure you have read the betting rules for the relevant event. Different rules may apply to each sports market. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Minimum bet amounts are set by lv 10 and are subject to change at any time
• Odds change rapidly in live betting; the odds displayed at the time of placing your bet are final
• If an event is cancelled or postponed, bets will be settled in accordance with lv 10's policy
• In the event of a disputed result, lv 10's decision will be considered final
• If a bet is accepted at an incorrect odds due to a system error, lv 10 reserves the right to void that bet

Specific betting rules apply for all sports including cricket, football, kabaddi, and tennis. Visit our Betting Tips section for detailed rules on each sport.

Lv 10 supports Bangladesh's major mobile banking methods. Deposits are generally credited to your account instantly. Withdrawals are typically processed within 1–24 hours.

• Deposit Methods: bKash, Nagad, Rocket, Bank Transfer
• Minimum Deposit: ৳500
• Minimum Withdrawal: ৳1,000
• Withdrawal Verification: If KYC is not completed, additional verification will be required for large withdrawals
• Currency: Bangladeshi Taka (BDT)

If a payment is delayed, please contact our support team first. All transactions are logged in our system and records can be provided upon request.

Lv 10 offers various bonuses and promotions from time to time. Each bonus comes with its own terms and conditions, which you should read carefully before accepting.

• Welcome Bonus: Welcome bonus applies to the first deposit for new members
• Wagering Requirements: Specific wagering requirements must be met before bonus withdrawals can be made
• Validity: Each bonus has a set expiry date; once expired, the bonus will be forfeited
• Voucher Code: Voucher codes are single-use only; attempting to use a code more than once may result in account suspension
• Bonus Abuse: lv 10 reserves the right to close any account found to be misusing the bonus system

Our Voucher Page for the latest offers and promo code updates. Full bonus terms are always listed on the relevant offer page.

Lv 10 is firmly committed to responsible betting. We want our members to enjoy betting as a form of entertainment, not as a source of addiction.

• Users can set their own deposit, bet, and loss limits
• A temporary account cooling-off period is available if you need a break
• If you request permanent self-exclusion, lv 10 will enforce it accordingly
• If you notice signs of betting addiction, please contact our support team

For more information, visit our Responsible Gaming page.

The following activities are strictly prohibited on the lv 10 platform and will result in immediate account closure:

• Creating or operating multiple accounts
• Registering with fake or someone else's information
• Abusing the bonus or promotion system
• Participating in match fixing or any other illegal activities
• Using a third-party payment account
• Attempting to hack, phish, or gain unauthorized access to the platform's systems
• Placing bets using automated bots or software

Lv 10 reserves the right to temporarily suspend or permanently close any account at any time and for any reason. This action is typically taken under the following circumstances:

• Terms & Conditions Violation
• Evidence of fraud or suspicious activity
• Failure to provide verification documents
• At the user's own request

Before closing an account, lv 10 will generally send a warning via email. However, in cases of serious violations, an account may be closed without prior notice.

Lv 10 treats the protection of your personal information as a top priority. We use SSL encryption and advanced cybersecurity measures to keep your data safe.

• Your information will never be sold to third parties
• User information may be shared with authorities if required by law
• Anonymous usage data may be analyzed to improve our services

For more details, visit our Privacy Policy Read.

Lv 10 may update these Terms & Conditions at any time. For significant changes, you will be notified at your registered email address. The latest version will always be available on this page.

For any questions or complaints, please reach out to our support team:

• Email: support@lv10.app
• Live Chat: Available 24/7 via website and app
• Language: Support is available in both Bengali and English